How Our Unexpected IT Bottleneck Unleashed RPA Innovation in Customer Support

automate_guru

Our customer support was drowning in repetitive queries. Implementing RPA felt like an obvious solution, but we faced unexpected hurdles—our IT infrastructure wasn’t ready for the scale. Any similar experiences?

rpa_maven

Yeah, IT bottlenecks can stall even the most promising RPA projects. We had to upgrade our servers and optimize our databases to handle increased automation loads. How did you overcome it?